Terms & Conditions

This document describes the general terms and conditions (the “Terms and Conditions”) and privacy policies (the “Privacy Policies”) (hereinafter and collectively the “Agreement”) applicable to the Access of TOTAL DEFINER MASTER CLASS E-LEARNING (“the Service”), offered by the company AH MEDTECH S.A.S. (“The Company”) or on the site https://totaldefinermasterclass.com/en/ and/or other related domains (“URLs”) (hereinafter the “Site”), where these Terms and Conditions are located. Any person wishing to access and/or subscribe to and/or use the Service may do so subject to the Terms and Conditions and Privacy Policies. Consequently, all contracts and transactions made regarding the sale of the Service, as well as its legal effects, will be governed by these rules and subject to the applicable legislation in Colombia. ANY PERSON WHO DOES NOT ACCEPT THESE TERMS AND CONDITIONS AND THE PRIVACY POLICIES, WHICH ARE MANDATORY AND BINDING, MUST REFRAIN FROM USING THE SITE AND / OR SERVICES.

1. Services

Total Definer Master Class is an online training eLearning platform that focuses on important aspects within the field of plastic surgery such as the application of innovative techniques and the use of cutting-edge technologies. The platform is directed primarily by Dr. Alfredo Hoyos and his scientific team in order to offer educational video content, conferences and case studies to teach other surgeons the best practices and techniques to achieve optimal results in body definition and other aspects such as organization, marketing, patient safety, among others. The goal is to provide cosmetic surgery professionals with the necessary tools and knowledge to perform advanced procedures and achieve a level of excellence.

2. Legal Capacity

The Services are only available to persons who have the legal capacity to contract. The Services may not be used by persons who do not have that capacity or minors. Whoever registers a USER as a company, must have the capacity to contract on behalf of such entity and to bind it under the terms of this Agreement.

3. Registration

It is mandatory to complete the registration form in all its fields with valid data to become an authorized USER (the “USER “) and/or access the discounts. The future USER must complete the registration form with their personal information in an exact, precise, and true manner (the “Personal Data”) and undertakes to update the Personal Data as necessary. The COMPANY may use various means to identify its members but is NOT responsible for the accuracy of the Personal Data provided by its USERS. The USERS guarantee and respond, in any case, to the accuracy, veracity, validity, and authenticity of the Personal Data entered. Each USER may only be the holder of one (01) account, not being able to access more than one account with different email addresses or falsifying, modifying, and/or altering their Personal Data in any possible way. If fraudulent and/or malicious use and/or contrary to these Terms and Conditions and/or contrary to good faith is verified or suspected, the COMPANY will have the unappealable right to terminate the credits and cancel the accounts.

The COMPANY reserves the right to request any proof and/or additional data to corroborate the Personal Data, as well as to temporarily or permanently suspend those USERS whose data could not be confirmed. In these cases of disqualification, the COMPANY may cancel the purchase made, without this generating any right to compensation, payment, and/or compensation.

The USER, once registered, will have his email address and a secret password (the “Password”) that will allow personalized, confidential, and secure access to the E-Learning Platform. In case of possessing this data, the USER will have the possibility to change the Access Code, for which he must be subject to the procedure established on the respective site. The USER undertakes to maintain the confidentiality of his Access Code, assuming full responsibility for maintaining the confidentiality of his secret Key registered to enter the E-Learning, said Key is for personal use, and its delivery to third parties does not involve the responsibility of the COMPANY in case of improper, negligent and/or incorrect use.

The USER will be responsible for all operations carried out in and from his Account, since access to it is restricted to the entry and use of a secret Key, of exclusive knowledge of the USER . The USER undertakes to notify the COMPANY immediately and by suitable and reliable means, any unauthorized use of his Account and/or Password, as well as the entry by unauthorized third parties to it. It is clarified that the sale, assignment, loan, or transfer of the Key and/or Account under any title is prohibited.

The COMPANY reserves the right to reject any application for registration or to cancel a previously accepted registration, without being obliged to communicate or explain the reasons for its decision and without this generating any right to compensation or compensation.

4. Use Of The e-Learning Platform

The Service and any content viewed through our Service is solely for your personal, non-commercial use. With your purchase, we grant you a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have been previously approved to take, all considering your academic and professional background and completion of requirements, such as having paid all required fees, solely for your purposes, non-commercial and educational through the Service.

Therefore, USERS will not modify, alter, create derivative works, decompile, reverse engineer, disassemble, or translate the contents offered on the E-Learning Platform. Likewise, USERS will not copy, reproduce, transmit, rent, lease, resell, sublicense, assign, distribute, or transfer the content offered on the Service.

USER accepts that E-Learning, its content, photos, graphics, audio, schemes, sketches, and in general all graphic material including the design and structure of the platform, constitute proprietary and confidential information, trade secrets and / or intellectual property of the Company. You agree not to disclose, provide or otherwise make available such information to any third party, or use the information for your benefit or the benefit of any third party.

You acknowledge that The Company may establish general practices and limits related to the use of the Service, including, but not limited to, the maximum period that the Service will retain data or other content and the maximum storage space to be allocated on servers for your benefit.

5. User´s Content Through The Service

Concerning content or other materials that you upload through the Service or share with other USERS or recipients (collectively, “USER Content”), you represent and warrant that you own all rights, title, and interest in and to such USER Content, including, without limitation, all copyright and publicity rights contained therein, and that you have all rights necessary to post or transmit such content or other materials without violating the Third Party Rights. By uploading any USER Content, you grant the Company, its affiliates and partners a nonexclusive, worldwide, royalty-free, perpetual and irrevocable license to copy, display, upload, adapt, perform, publish, distribute (through multiple levels of distribution and partnerships), store, modify and fully use and exploit your USER Content in any media, forms, means, technologies or methods of distribution now known or subsequently developed and for any purposes (commercial or otherwise).

6. Attendance Certificate

In certain categories after the User has finished the E-learning, the User will receive a certificate of completion and attendance of the Course only in certain categories that the platform informs the new client. The certificate does not constitute and shall not be considered as an academic equivalency degree in any jurisdiction, nor may it be used as a certificate of practical skills or as a certificate of professional qualification or authorization in any medical field. The user guarantees and declares that the completion of the online course (theoretical course) does not grant him any right or ability, to be able to take a practical training, which is not covered by the fee.

7. Mobile Services

The Service may include certain services that are available through a mobile device, including (i) the ability to upload content to the Service through a mobile device, (ii) the ability to navigate the Service and the Site from a mobile device, and (iii) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”). To the extent, you access the Service through a mobile device, your wireless carrier’s standard charges, data rates, and other fees may apply. In addition, your carrier may prohibit or restrict the download, installation, or use of certain Mobile Services, and not all Mobile Services may work with all carriers or devices.

8. Modifications To Terms And Conditions

The COMPANY may modify the Terms and Conditions at any time, posting the modified terms publicly on the Site. All modified terms will be effective ten (10) calendar days after they are posted. Within five (05) calendar days following the publication of the modifications introduced, the USER must contact the COMPANY if he does not accept them; in that case, the contractual link will be dissolved, and you will be disabled as a USER. Upon expiration of this period, the USER will be deemed to have accepted the new terms and the contract will continue to bind both parties.

9. Payment For The Acquisition Of Services

The services offered on the Site, unless a different form is indicated for particular cases or offers of certain goods or services, can only be paid with Stripe and PayPal. The use of credit or debit cards will be subject to the provisions of these Terms and Conditions. The Site may indicate certain conditions of purchase according to the means of payment used by the USER. In the case of payment with credit cards, the COMPANY will ask the USER for the number of their identification document, to validate the risk of fraud before the banking entities and guarantee integration with the (different) payment gateway(s).

When using a credit or debit card, the name of the holder of such card must match the name used when registering on the COMPANY’s portal. Otherwise, the operation may be aborted. Under any suspicion and / or confirmation of unauthorized purchases, the COMPANY will cancel the purchase, make the back of the card automatically, and will be entitled to initiate legal action against the person who has carried out the suspicious transaction. Likewise, the COMPANY may, under the terms of the law, deliver the personal information of the person who made the suspicious transaction to the affected cardholders.

10. Formation Of Consent In Contracts Concluded Through This Site

Through the Website the COMPANY. Any acceptance of an offer will be subject to the suspensive condition that the COMPANY validates the transaction. Consequently, for any operation carried out, confirmation and / or validation or verification by the COMPANY will be a requirement for the formation of consent. To validate the transaction, the COMPANY must verify: a) That it validates and accepts the means of payment offered by the USER, b) That the data registered by the USER on the Site coincide with those provided when accepting the offer, c) That the payment is credited by the USER.

To inform the USER about this validation, the COMPANY must send a written confirmation to the same email address registered by the USER accepting the offer, or by any means of communication that guarantees the due and timely knowledge of the USER, or by effective shipment of the product. The consent will be understood formed from the moment this written confirmation is sent to the USER and in the place where it was issued. The offer made by the USER is irrevocable except in exceptional circumstances, such as that the COMPANY substantially changes the description of the item after an offer has been made, or that there is a clear typographical error.

11. Period Of Validity Of The Offer

The period of validity of the offer is that which coincides with the effective date indicated in the promotion or by the exhaustion of the quantities of products available for that promotion duly informed to the USER, or while the offer remains available, the shorter of these terms. Whenever a promotion does not indicate an end date, it will be understood that the activity will be extended until the corresponding inventories are exhausted.

The prices of the products and services available on the Site, while they appear on it, will only be valid and applicable in it and will not apply to other sales channels used by the COMPANY, such as physical stores, telephone sales, other electronic sales sites, The prices of the products offered on the Site are expressed in dollars except to the contrary. The prices offered correspond exclusively to the value of the good offered and do not include transport, handling, shipping, accessories that are not expressly described or any other additional item

12. Discounts

The Discounts offered on this Website are not necessarily the same as those offered by other sales channels, such as congresses and events in which the Company is an organizer or participant unless expressly indicated on this Site or in the advertising made for each promotion. When the Site offers discounts that consist of the free or discounted delivery of a product for the purchase of another, the dispatch of the good that is delivered free of charge or at a reduced price, will be made in the same place where the purchased product is dispatched.

13. Right Of Retracting

The COMPANY offers its USERS the possibility of retracting the purchase during the five (05) business days after the purchase if they have not had access to the E-Learning Platform. The COMPANY will return the money by reversing the purchase on the Credit Card and consequently will eliminate the USER to enter the Platform.

After five (5) days and/or if the USER made use of the E-Learning platform there will be no right of withdrawal.

If the USER requesting the Reversal of the payment is not the same holder of the payment instrument, the request to the issuer must be submitted by the holder of the financial product.

Refunds are not available for accounts that have violated the terms of service; violations are determined at the Company’s sole discretion.

14. Guarantee Of Use Of The e-Learning Platform

If the E-learning Platform presents operational problems, the USER may contact the COMPANY so that it can provide adequate support to their warranty request.

15. Intellectual Property

All content included or made available to the USER on the Site, including texts, graphics, logos, icons, images, audio files, digital downloads and any other information (the “Content”), is the property of the COMPANY. The compilation of the content is the exclusive property of the COMPANY, and, in this regard, the USER must refrain from extracting and / or reusing parts of the Content without the prior and express consent of the COMPANY.

In addition to the Content, the trademarks, word or figurative, service marks, industrial designs and any other element of intellectual property that is part of the Content (the “Intellectual Property”), are the property of the COMPANY or the supplier companies and, for this reason, may not be used by the USERS in connection with any product or service that is not those marketed or offered by the COMPANY or in a way that causes confusion with its customers or that discredits the COMPANY or the supplier companies.

16. Company Liability

The COMPANY will do everything possible within its capabilities so that the use of the Platform is uninterrupted and error-free. However, given the nature of the Internet, such conditions cannot be guaranteed. In the same sense, the USER ‘s access to the account may occasionally be restricted or suspended to carry out repairs, maintenance or introduce new Services. The COMPANY shall not be liable for losses (i) that have not been caused by the breach of its obligations; (ii) loss of profits or loss of business opportunities; (iii) any indirect damages.

17. Termination

Any suspicion of fraudulent, abusive, or illegal activity that may be grounds for the termination of your use of the Service by the USER, will entitle you to immediate termination of the Service through the cancellation of the account without prior notice. For which, the Company will not be liable to the USER and / or third party for the termination of access to the Service.

18. Terms Of Law

This Agreement shall be governed by and construed following the laws of Colombia, without giving effect to any principles of conflicts of law. If any provision of these Terms and Conditions is declared illegal or void, or for any reason is unenforceable, it shall be interpreted within the framework thereof and in any event shall not affect the validity and enforceability of the remaining provisions.

19. Notifications

Any comments, concerns, or claims regarding the above Terms and Conditions, the Privacy Policy, or the execution of any of these, must be notified in writing to the COMPANY at the following address: mailto:info@totaldefinermasterclass.com